Monday, April 15, 2013

More drama with property management



More drama with the new property management over the bed bug issue we thought we were done with last year. They’re still trying to charge us “damages” and other fees related to the heat treatment and transferring units.  This is months after the last time they tried to give us an ‘invoice’ for the charges, and I got a voicemail with a friendly reminder that we had a balance and a note stuck in our door showing the balance and that we’ve been getting late charges on top of it, related to that money they want us to pay.

What adds insult to injury is back when they first told us we’d only have to pay part of it ( and before we knew the tenant rights laws which said we didn’t have to pay for any of it ), the CEO had stated that they understood we had financial issues they wouldn’t charge us late fees so it would be easier for us and we wouldn’t fall behind, but that’s beside the point.

I called and spoke with a woman at the corporate office, and explained how we'd mentioned to both the owner/CEO and the property manager guy that it was landlord responsibility, and she was like "Well I'll have to discuss it with Lisa ( CEO ) because we bill tenants for bed bug treatments all the time".

To which I responded saying "Yes, and I am trying to explain you shouldn't be doing so because per Minnesota state law and per the housing authority, it is landlord responsibility."

I then told her about the letter I had from the manager of the housing services department stating such, and offered her that woman's name and number, and she said she'd talk to Lisa about it and one of them would call back.

Should be amusing to see how this plays out. If they're smart at this point, they'll drop it and leave it alone. Because if they bill people for it all the time, it could bite them in the ass even more if we pursue it.

Lets not forget us being forced to pay out of pocket to fix the floor in the new unit before we could move in ( and before we had even been assigned the unit, we paid for this ), which was not to code and a housing violation in itself, because they dropped the ball and didn’t have their own people out to fix it like they were supposed to *before* our move in date, and we had no choice because we had to leave the old unit for the exterminators to treat it.

We also paid out of pocket to have the bed bug detection dog come twice to proactively ensure we did not bring any bugs with us. Unlike those nasty neighbors we had, who failed to even report they had problems 4+ times, and we had to suffer for it when the damned things came through the wall, and it only ever got fixed  and didn’t spread further because we reported it and had the treatment done correctly.

I really hope they just drop it, because I don’t want to have to deal with more legal issues on top of the other stuff I am dealing with.

Also concerned they might start nit picking at every possible thing they can ( fees and late charges if rent not paid on 1st even though we should have till 5th or later if we give notice because pay cycle doesn’t match up, didn’t clean up dog poop fast enough, etc ) to try and pressure us or start using it as an excuse to try and eventually evict us.

So once again, documenting in case we need it later.

No comments:

Post a Comment