I am ready to kill someone.
I have been fighting with this Medicaid determination nonsense and
jumping through their hoops and sending them everything they have asked
for, for months. I applied back in November. I had to call repeatedly
and ask them for updates on the status because they never sent me
additional information in the mail or called me. They kept telling me
"It was under process and review in Baton Rouge". This run around
happened for almost 2 months, with me leaving messages and not having my
calls returned. Then I *finally* managed to catch the woman supposedly
helping handle my case on the phone, and she tells me the same thing
again.. and at that point I blew up, telling her the "coverage" they
stuck me with "in the meantime" does NOT have prescription coverage for
medications I need to function like a normal person. And there was a
pause on her side, and then she says "Well we're still waiting to
receive your medical records from Mayo Clinic. We sent 3 requests."
Excuse
me?! So you have been waiting for records over a month, never got
anything from them, and *never* bother to contact me about it? I was
livid, and I expressed such.
Thus I had to go and call Mayo
myself, and get bounced around between their departments, but not a
single one that was relevant for medical records requests typical of the
kind Medicaid offices send, had any requests of that nature on file.
In
other words, they had never been contacted by Louisiana Medicaid asking
for my records. So either they never did it, or they sent the request
to the wrong place somehow, repeatedly.
So I kindly requested the
correct info direct from Mayo, and then called the woman back and gave
it to her so she could request it again. So once again I give it a
week, because it was the weekend by then. Nothing heard back, I call and
leave a message, no response. I wait, and I call and leave another
message clearly asking if they had gotten my medical records from Mayo,
and requesting a callback and offering my number.
I finally got
an issue with my Mayo online patient portal cleared up, and I can access
certain condensed versions of my medical files. So I call the woman
back again, and get her voicemail again. I leave another message asking
again to be contacted so I know they got my Mayo files, and I asked if
they had not, could I try and get some of the relevant files from my
patient portal and send those instead as proof of my medical conditions.
They
still haven't called me back as of Friday. Then Saturday I get another
letter in the mail dated for the 19th stating they needed me to resend
my bank statement info because what I sent before wasn't adequate enough
( it's an online only e-check account, so yeah ). No mention of
*anything* else, not telling me they got my message or medical info,
just requesting I resend the bank statements.
Now today I get
something dated the 20th, literally the day after they mailed the other
thing, telling me they have determination I am not eligible. *Before* I
have even sent them the remaining info they requested.
My blood
is boiling over the aggravation and stress this has put me through, on
top of the burden of trying to come up with $500 per month *before* the
Cymbalta generic came out, and now still having to pay $300 a month for
the generic of Cymbalta. I had to cut my dose in half so I could safely
taper off of it, because my family can't keep struggling to scrape out
that much money that none of them have for something that used to be
almost fully covered by my damned Minnesota state aid healthcare.
It
is clearly obvious these people are either complete idiots and the left
hand doesn't know what the right hand is doing, they are intentionally
doing this to screw me ( and who knows how many other people ) over, or
all of the above.
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